Students Please Note: If you have any questions or difficulty regarding the course content, our TREC-approved CORE instructor is available to provide assistance. See our “Contact” page for information on contacting us.

Grievance Procedures: Please direct any concerns involving our policies, in writing, to: ABSOLUTE CE, Attn: Executive Director, 712 Congress Avenue, Second Floor, Austin, Texas 78701.

Tuition Policy: Unless otherwise noted, the advertised tuition includes all necessary materials to complete the course.

Refund and Cancellation Policy: You have the right to cancel your real estate course registration for a full refund at any time and for any reason. If you finish a course and receive credit for it from TREC, it is presumed you were satisfied and no refund would be appropriate. If your payment is withheld, or unable to be processed, your course credit with TREC will be cancelled and/or withdrawn.

When is The Latest I Can Complete my MCE? TREC considers the deadline for license renewal and completion of continuing education requirements to be the last day of a licensees expiration month at or before midnight Central Standard Time. For example if your license expires 12/31/2009, you must complete all MCE courses on or before 11:59pm CST 12/31/2009. TREC rules won't allow you to get credit if you wait to sign up and complete a course on the last day of your expiration month (known as the 24-hour rule).

Attendance Policy: All our courses are offered online for your convenience. You have the flexibility to work when and where you want. Thus, there is no attendance policy as would be required for a school offering a course in a traditional classroom setting.

Identity Verification Requirement: During your online education course and online final exam, you will be asked random questions to verify your identity. The Texas Real Estate Commission utilizes this methodology to insure the person who starts the course is the same person who continues and completes the course. If you miss any identity verification question you will be denied further access to your course. You will need to contact our school before you can resume. Call us at 800-833-1884.

Time to Complete and Review your Course: After registering for any CORE course it is a TREC requirement that you have three months (or 90 days) to complete the course. TREC does not allow more time to complete a CORE course. (We allow you 730 days to complete MCE courses.) You may start and stop the course an unlimited number of times, but to receive credit the course must be completed within this time period. Some students like to review their courses. You are given an extra 90 days to access your course after you have completed it. This period begins the day you complete the course.

Final Exam Information: Once a student has registered for and completed a course, that student must then successfully pass the online final exam. The minimum passing score is 70%. If you fail to pass the exam on the first attempt, then you will need to retake the exam. If you fail the exam three (3) times, you will have to retake the entire course again. Students have one course retake opportunity for no additional course fees. Please call ABSOLUTE CE at 800-833-1884 to reset the course for retaking.
After you complete all the course lessons and have taken and passed the online Final Exam you must complete two final requirements:

• The student must complete the “Course Evaluation Form.”
• The student is provided instructions on how to print an official copy of the TREC-approved course completion certificate. The student must verify that the completion certificate is correct. It is the student’s responsibility to send the completion certificate for CORE courses directly to the Texas Real Estate Commission in order to receive credit towards their SAE (Salespersons Annual Education) hours. If the student is not yet licensed they must follow the Commission’s guidelines (provided at http://www.trec.state.tx.us/) for having their prior education and any pre-license CORE courses evaluated for credit. If the student has completed MCE courses, they must follow the directions to send those course credits electronically to TREC at the end of each completed MCE course.

Standard Office Hours: Monday through Friday, 9:00 am to 5:00 pm (CST)

Holiday Schedule: All of our education courses are available online 24/7. However our offices are officially closed on the following days: Memorial Day, Fourth of July, Labor Day, Thanksgiving and the following day, Christmas Eve and Christmas Day, and New Years Day.